Ep 261 - The Leadership Iceberg: What 90% of Managers Never See w/ Mark Miller, Former Chick-fil-A VP

What if everything you've been told about leadership only covers 10% of the picture?

Mark Miller, co-author of the international bestseller The Secret, former VP at Chick-fil-A, and co-founder of Lead Every Day, joins show host Tyler Dickerhoof to expose why 82% of managers still can't lead effectively, and why most leadership training is destined to fail before it starts.

In this episode, Tyler and Mark dig into:

  • The iceberg model of leadership and why most organizations are only developing the visible tip

  • Why promoting your best doers into leadership roles is quietly destroying your team

  • The difference between delegating and developing, and the fear that keeps leaders stuck

  • The 5 fundamentals every leader must master (and the one that matters most)

  • Why busyness is the real leadership crisis — and how to escape the quicksand before it buries you

The Secret, 4th Edition is available now.

Meet Mark

Best selling Leadership Author, Speaker, Co-Founder of Lead Every Day.

Mark’s books have sold more than 1.5 million copies in 32 languages. Mark’s career at Chick-fil-A spans over 40 years, starting as an hourly team member and becoming the company’s 16th corporate employee. He recently retired as Vice President of High-Performance Leadership, where he was instrumental in building Chick-fil-A’s renowned leadership culture.

For 25 years, Mark led initiatives investing tens of millions of dollars to develop and validate leadership principles across high-performance teams, employee engagement, execution, and organizational culture. His work resulted in globally acclaimed books with over one million copies in 25+ translations, including Wall Street Journal bestsellers. He’s recognized for translating leadership principles into real-world application and unlocking the potential of executives and teams to create high-performance organizations.

Resources, books, and links mentioned in this episode:

Connect with Mark Miller
678-612-8441
leadeveryday.com

The Secret, 4th Edition

About the Tyler Dickerhoof Show Podcast

The Impact Driven Leader Podcast, hosted by Tyler Dickerhoof, is for Xillennial leaders who have felt alone and ill-equipped to lead in today's world. Through inspiring interviews with authors from around the world, Tyler uncovers how unique leadership strengths can empower others to achieve so much more, with real impact.

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Ep 260 - A 20-Foot Fall That Revealed 3 Ego Patterns Sabotaging Leaders